4/26/2023 0 Comments Hideme vpn unexpected error![]() ![]() Connection Issues Due to Government Censorship If this solves the issue, make an exception in the firewall/anti-virus settings for NordVPN. To make sure this isn’t happening, disable your antivirus program and firewall. Some are known to actively limit your internet connection (making it drastically slower) or even your computer if they detect you’re using a VPN. Your antivirus and/or firewall might be causing the connection problem, mistaking NordVPN for an issue. Temporarily Disable Your Antivirus and Firewall We always recommend using OpenVPN as your protocol, so first try switching from TCP to UDP (or vice-versa). This is because some protocols might cause unexpected issues with your internet connectivity. Strange as it might seem, regaining your connection could be as simple as switching to a different VPN protocol. Simply launch your NordVPN app, open the Setting tab, and click “Obfuscated Servers.” This will help you better identify and connect to these specialized servers. This will be especially helpful if you find you’re able to access some websites, but not others (which you usually can open). Enable NordVPN’s Obfuscated Servers FeatureĪnother option to try is enabling NordVPN’s Obfuscated Servers feature. If you’re still unable to access the internet, repeat the above steps, but run through the other network types (for example “WiFi” or “Ethernet” instead of “TAP-NordVPN Windows adapter V9”. Try reconnecting and refreshing your browser. Click “Internet Protocol Version 4 (TCP/IPv4)” and then “Properties”.Right-click “TAP-NordVPN Windows adapter V9” and select “Properties”.Click “Change adaptor settings” (left side of your screen).Open your PC’s Network and Sharing Center.If switching servers helped you establish a connection to NordVPN, but you’re still unable to access the internet, then try manually adjusting your DNS settings. Change Your NordVPN DNS Configuration (Windows) If that still doesn’t work, try a completely different location – like switching from West USA to East USA or even a different country, for example. Try connecting to a different server in a similar location first. Alternatively, it might simply be temporarily down for maintenance! If you’re unable to connect to NordVPN, then there’s a chance the server is congested to the point where it can no longer accept new users. If too many users are connecting to the same VPN server and it’s operating close to (or even at) its maximum capacity, your connection quality will go downhill faster than the resultant internet speed. Not many people appreciate just how much server load can affect their connection. Your next step is trying to establish whether the issue lies with the NordVPN server you’re trying to connect to. All the devices connected to your router won’t be counted toward the maximum limit. Disconnecting one of them might solve the issue.Īlso, remember if you install NordVPN on your router, you can use it as one connection. But if your household has a lot of connected devices, there’s a chance you’re unable to connect to a NordVPN server because you reached that limit.Ĭheck the other devices connected to your NordVPN account. NordVPN allows for a generous 6 simultaneous connections limit. You Reached the Maximum Simultaneous Connections Limit This could solve the issue of a fully updated app still not being able to connect. While a little more time consuming, you could also try uninstalling and re-installing your NordVPN app. You should keep your NordVPN app updated not only to help avoid these issues, but also to ensure any bugs and potential exploits are properly patched. Sometimes, we all fall into the trap of hitting “not now” when prompted to confirm a pending update.īut it could be the cause of your connectivity woes. It goes without saying that updates can be annoying. If you find your subscription is indeed expired, then it’s a simple matter of renewing it to regain your connectivity. But, especially if you’re on the 1-month plan, it’s always worth logging into your NordVPN account to make sure your subscription isn’t expired. Obviously, if you recently paid for a 1-year, 2-year, or 3-year plan, this isn’t likely to be the problem. Let’s start with the most basic and obvious reason NordVPN might not be connecting: your subscription expired. It’s an issue by no means limited to NordVPN: just about every online service is bound to have connection issues at some point or another. But sometimes you might experience a frustrating situation: NordVPN not connecting. NordVPN is one of the best overall VPNs available to help protect your online privacy.
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